{"id":19292,"date":"2024-02-06T06:52:29","date_gmt":"2024-02-06T06:52:29","guid":{"rendered":"https:\/\/help.tdoc.es\/?page_id=19292"},"modified":"2024-02-06T07:05:04","modified_gmt":"2024-02-06T07:05:04","slug":"19292-2","status":"publish","type":"page","link":"https:\/\/help.tdoc.es\/index.php\/en\/tdoc-access-manual\/19292-2\/","title":{"rendered":"tdoc access &#8211; mobile app"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><h1><span style=\"color: #0375c9;\">Manual tdoc Access &#8211; Mobile App<br \/>\n<\/span><\/h1><\/h1><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><h2><span style=\"color: #0375c9;\">Access screen<\/span><\/h2><\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p>The first time you access the application, a form is displayed where you must enter your username and password. Each user is associated with a specific work center.<\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-1\"><style>.element-bottomshadow.imageframe-1:before, .element-bottomshadow.imageframe-1:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-1 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/pantallaacceso-2.jpeg\" class=\"fusion-lightbox\" data-rel=\"iLightbox[40e06c9c395172f1821]\" data-title=\"pantallaacceso\" title=\"pantallaacceso\"><img width=\"176\" height=\"300\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/pantallaacceso-2-176x300.jpeg\" class=\"img-responsive wp-image-13074\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/pantallaacceso-2-200x341.jpeg 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/pantallaacceso-2-400x682.jpeg 400w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/pantallaacceso-2-600x1024.jpeg 600w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/pantallaacceso-2-800x1365.jpeg 800w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/pantallaacceso-2.jpeg 895w\" sizes=\"(max-width: 800px) 100vw, 176px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-2\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><h2><span style=\"color: #0375c9;\">Main Screen<br \/>\n<\/span><\/h2><\/h1><\/div><div class=\"fusion-text fusion-text-3\"><p>The first time the app is accessed, you&#8217;ll be prompted to sync the app using the following message.<\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-2\"><style>.element-bottomshadow.imageframe-2:before, .element-bottomshadow.imageframe-2:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-2 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/sincronizacion.png\" class=\"fusion-lightbox\" data-rel=\"iLightbox[e994db3a097e240cfa7]\" data-title=\"sincronizacion\" title=\"sincronizacion\"><img width=\"253\" height=\"197\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/sincronizacion.png\" class=\"img-responsive wp-image-13076\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/sincronizacion-200x156.png 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/sincronizacion.png 253w\" sizes=\"(max-width: 800px) 100vw, 253px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-4\"><\/div><div class=\"fusion-text fusion-text-5\"><p>The rest of the time it is accessed, when the app has data, it will navigate directly to the app&#8217;s main screen.<\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-3\"><style>.element-bottomshadow.imageframe-3:before, .element-bottomshadow.imageframe-3:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-3 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main2-2.jpeg\" class=\"fusion-lightbox\" data-rel=\"iLightbox[9515699f01acbd5066e]\"><img width=\"176\" height=\"300\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main2-2-176x300.jpeg\" class=\"img-responsive wp-image-13086\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main2-2-200x340.jpeg 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main2-2-400x681.jpeg 400w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main2-2-600x1021.jpeg 600w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main2-2-800x1362.jpeg 800w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main2-2.jpeg 1074w\" sizes=\"(max-width: 800px) 100vw, 176px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-6\"><\/div><div class=\"fusion-text fusion-text-7\"><p>To be able to check workers, you first have to synchronize the mobile application to have the latest data. The date of the last synchronization is indicated at the bottom of the main screen.<\/p>\n<p>At any other time, the sync screen can be accessed \u00a0by tapping the three vertical dots at the top right of the screen.<\/p>\n<p>Once we have synchronized the mobile application, there are two ways to know the status of a worker&#8217;s documentation:<\/p>\n<ol>\n<li><a href=\"https:\/\/help.tdoc.es\/index.php\/manual-tdoc-access\/app-movil\/#Escanear_c%C3%B3digo_QR\">Scan the QR code on your card.<\/a><\/li>\n<li><a href=\"https:\/\/help.tdoc.es\/index.php\/manual-tdoc-access\/app-movil\/#B%C3%BAsqueda_por_filtro\">Search by filter<\/a><\/li>\n<\/ol>\n<\/div><div class=\"fusion-text fusion-text-8\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" id=\"Sincronizacion\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-menu-anchor\" id=\"Sincronizaci\u00f3n\"><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><h2><span style=\"color: #0375c9;\">Synchronization<\/span><\/h2><\/h1><\/div><div class=\"fusion-text fusion-text-9\"><p>From the synchronization screen, you can get the updated access data to be able to use the application. To download the updated data, simply click on the red circular button.\u00a0<strong>It is essential to have an internet connection to carry out this process.<\/strong><\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-4\"><style>.element-bottomshadow.imageframe-4:before, .element-bottomshadow.imageframe-4:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-4 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main-1-300x262.jpeg\" class=\"fusion-lightbox\" data-rel=\"iLightbox[615eb566bd7c3e2b663]\"><img width=\"300\" height=\"262\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main-1-300x262.jpeg\" class=\"img-responsive wp-image-13088\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main-1-200x175.jpeg 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main-1-400x349.jpeg 400w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main-1-600x524.jpeg 600w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main-1-800x699.jpeg 800w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main-1.jpeg 1029w\" sizes=\"(max-width: 800px) 100vw, 300px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-10\"><\/div><div class=\"fusion-text fusion-text-11\"><p>This modifies the screen and a next button appears. This button is locked until the sync finishes. When it ends, the button unlocks. All that&#8217;s left to do is tap next to access the main screen.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-5\"><style>.element-bottomshadow.imageframe-5:before, .element-bottomshadow.imageframe-5:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-5 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/sincrofin-229x300.jpeg\" class=\"fusion-lightbox\" data-rel=\"iLightbox[806cd6dc7df92606998]\"><img width=\"229\" height=\"300\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/sincrofin-229x300.jpeg\" class=\"img-responsive wp-image-13089\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/sincrofin-200x262.jpeg 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/sincrofin-400x524.jpeg 400w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/sincrofin-600x787.jpeg 600w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/sincrofin-800x1049.jpeg 800w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/sincrofin.jpeg 1064w\" sizes=\"(max-width: 800px) 100vw, 229px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-12\"><\/div><div class=\"fusion-text fusion-text-13\"><p>At the bottom you can see the date and time when the last update was made.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-6\"><style>.element-bottomshadow.imageframe-6:before, .element-bottomshadow.imageframe-6:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-6 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main22-275x300.jpeg\" class=\"fusion-lightbox\" data-rel=\"iLightbox[d5d7a09ed37f0fa154b]\"><img width=\"275\" height=\"300\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main22-275x300.jpeg\" class=\"img-responsive wp-image-13090\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main22-200x218.jpeg 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main22-400x436.jpeg 400w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main22-600x654.jpeg 600w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main22-800x872.jpeg 800w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/main22.jpeg 1050w\" sizes=\"(max-width: 800px) 100vw, 275px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-14\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><h2><span style=\"color: #0375c9;\">Check the status of documentation<br \/>\n<\/span><\/h2><\/h1><\/div><div class=\"fusion-text fusion-text-15\"><p>Once the synchronization is done, the workers&#8217; information can be consulted at any time. For this process it is not necessary to have an internet connection. The normal process of searching for a worker will be through the worker card. Each worker has a unique card that comes with a QR code on the front. By reading this QR code we will be able to obtain information about the worker&#8217;s status in the center.<\/p>\n<p>At any time, you can check the status of a worker in the centre by searching for them by name, surname or ID in the search engine at the top of the main screen.<\/p>\n<\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><h3><span style=\"color: #0375c9;\">\u00a01. Check Worker<br \/>\n<\/span><\/h3><\/h1><\/div><div class=\"fusion-menu-anchor\" id=\"Escanear_c\u00f3digo_QR\"><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><h4><span style=\"color: #0375c9;\">\u00a0\u00a0 1.1. Scan QR Code<br \/>\n<\/span><\/h4><\/h1><\/div><div class=\"fusion-text fusion-text-16\"><p>You can scan, using the device&#8217;s camera, the QR code that appears on the front of the access cards by pressing on the \u00abSCAN\u00bb button on the main screen.<\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-7\"><style>.element-bottomshadow.imageframe-7:before, .element-bottomshadow.imageframe-7:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-7 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/qr-300x194.png\" class=\"fusion-lightbox\" data-rel=\"iLightbox[e0c45908e63b6ab6936]\"><img width=\"300\" height=\"194\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/qr-300x194.png\" class=\"img-responsive wp-image-13092\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/qr-200x129.png 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/qr-400x259.png 400w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/qr.png 434w\" sizes=\"(max-width: 800px) 100vw, 300px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-17\"><\/div><div class=\"fusion-text fusion-text-18\"><p>This leads directly to the worker&#8217;s summary screen.<\/p>\n<\/div><div class=\"fusion-menu-anchor\" id=\"B\u00fasqueda_por_filtro\"><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><h4><span style=\"color: #0375c9;\">\u00a0\u00a0 1.2. Search by filter<br \/>\n<\/span><\/h4><\/h1><\/div><div class=\"fusion-text fusion-text-19\"><p>A worker&#8217;s information can be consulted at any time using the search engine at the top of the main screen.<\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-8\"><style>.element-bottomshadow.imageframe-8:before, .element-bottomshadow.imageframe-8:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-8 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/buscar-300x49.jpeg\" class=\"fusion-lightbox\" data-rel=\"iLightbox[7cda6c7f1a194d7d040]\"><img width=\"300\" height=\"49\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/buscar-300x49.jpeg\" class=\"img-responsive wp-image-13093\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/buscar-200x33.jpeg 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/buscar-400x66.jpeg 400w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/buscar-600x99.jpeg 600w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/buscar-800x132.jpeg 800w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/buscar.jpeg 1068w\" sizes=\"(max-width: 800px) 100vw, 300px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-20\"><\/div><div class=\"fusion-text fusion-text-21\"><p>The operator can search by name, surname or NIF of the worker and navigate to the worker&#8217;s summary screen by clicking on the result to be consulted.<\/p>\n<\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><h3><span style=\"color: #0375c9;\">\u00a02. Worker Summary Screen<br \/>\n<\/span><\/h3><\/h1><\/div><div class=\"fusion-text fusion-text-22\"><p>When you search for a worker in either of the two ways explained in the previous section, you are taken to the worker summary screen.<\/p>\n<p>On this screen you can see, in addition to the basic details of the worker, whether or not the worker has access to the center.<\/p>\n<p>At the top, it shows whether or not the worker has access to the workplace with a green or red band:<\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-9\"><style>.element-bottomshadow.imageframe-9:before, .element-bottomshadow.imageframe-9:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-9 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/acceso-300x26.png\" class=\"fusion-lightbox\" data-rel=\"iLightbox[9f2bed387be6b7d35cb]\"><img width=\"300\" height=\"26\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/acceso-300x26.png\" class=\"img-responsive wp-image-13095\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/acceso-200x17.png 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/acceso-400x34.png 400w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/acceso-600x51.png 600w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/acceso.png 623w\" sizes=\"(max-width: 800px) 100vw, 300px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-23\"><\/div><div class=\"fusion-text fusion-text-24\"><p>If access is allowed, the application allows\u00a0 you <a href=\"https:\/\/help.tdoc.es\/index.php\/manual-tdoc-access\/app-movil\/#Accesos\">to mark the worker&#8217;s entry or exit<\/a> to the park.<\/p>\n<p>Also, at any time, by clicking on the \u00abMORE INFORMATION\u00bb button, we will navigate to the summary screen where you can see the information about the worker&#8217;s documentation.<\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-10\"><style>.element-bottomshadow.imageframe-10:before, .element-bottomshadow.imageframe-10:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-10 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/workerok-169x300.jpeg\" class=\"fusion-lightbox\" data-rel=\"iLightbox[020b1b2af6f77181d39]\"><img width=\"169\" height=\"300\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/workerok-169x300.jpeg\" class=\"img-responsive wp-image-13096\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/workerok-200x356.jpeg 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/workerok-400x711.jpeg 400w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/workerok-600x1067.jpeg 600w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/workerok-800x1423.jpeg 800w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/workerok.jpeg 899w\" sizes=\"(max-width: 800px) 100vw, 169px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-25\"><\/div><div class=\"fusion-menu-anchor\" id=\"Accesos\"><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><h4><span style=\"color: #0375c9;\">\u00a0\u00a0 2.1. Access by a worker to the workplace.<br \/>\n<\/span><\/h4><\/h1><\/div><div class=\"fusion-text fusion-text-26\"><p>From the overview screen you can mark the entrance or exit of the park. By pressing the IN and OUT buttons<strong><em>.<\/em><\/strong><\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-11\"><style>.element-bottomshadow.imageframe-11:before, .element-bottomshadow.imageframe-11:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-11 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/entradasalida-300x55.png\" class=\"fusion-lightbox\" data-rel=\"iLightbox[a916200d9be70aa6029]\"><img width=\"300\" height=\"55\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/entradasalida-300x55.png\" class=\"img-responsive wp-image-13097\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/entradasalida-200x37.png 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/entradasalida-400x74.png 400w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/entradasalida.png 450w\" sizes=\"(max-width: 800px) 100vw, 300px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-27\"><\/div><div class=\"fusion-text fusion-text-28\"><p>Clicking on it will display a confirmation form in which the operator can add necessary information if necessary.<\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-12\"><style>.element-bottomshadow.imageframe-12:before, .element-bottomshadow.imageframe-12:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-12 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/regsitrar-300x207.png\" class=\"fusion-lightbox\" data-rel=\"iLightbox[175ab0db5bb177ef7ac]\"><img width=\"300\" height=\"207\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/regsitrar-300x207.png\" class=\"img-responsive wp-image-13098\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/regsitrar-200x138.png 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/regsitrar-400x275.png 400w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/regsitrar.png 520w\" sizes=\"(max-width: 800px) 100vw, 300px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-29\"><\/div><div class=\"fusion-text fusion-text-30\"><p>When you press the <strong><em>Accept<\/em><\/strong> Access button, it is registered on your phone. To save access securely, the application tries to send the data of the logged accesses to the server every 15 minutes. Every time information is sent to the server, a notification will be displayed on mobile<\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-13\"><style>.element-bottomshadow.imageframe-13:before, .element-bottomshadow.imageframe-13:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-13 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/not-300x260.jpeg\" class=\"fusion-lightbox\" data-rel=\"iLightbox[a95b59c3278c2aa3726]\"><img width=\"300\" height=\"260\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/not-300x260.jpeg\" class=\"img-responsive wp-image-13104\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/not-200x173.jpeg 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/not-400x346.jpeg 400w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/not-600x519.jpeg 600w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/not-800x692.jpeg 800w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/not.jpeg 878w\" sizes=\"(max-width: 800px) 100vw, 300px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-31\"><\/div><div class=\"fusion-text fusion-text-32\"><p>The operator can save the accesses to the server at any time by completing the <a href=\"https:\/\/help.tdoc.es\/index.php\/manual-tdoc-access\/app-movil\/#_Sincronizaci%C3%B3n_1\">synchronization process<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><h2><span style=\"color: #0375c9;\">Worker Documentation Summary<\/span><\/h2><\/h1><\/div><div class=\"fusion-text fusion-text-33\"><p>From the mobile application you can see the summary of the documentation of the worker and company. This is broken down into two tabs, worker and company.<\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-14\"><style>.element-bottomshadow.imageframe-14:before, .element-bottomshadow.imageframe-14:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-14 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/workerdocs-300x124.jpeg\" class=\"fusion-lightbox\" data-rel=\"iLightbox[67fb1a479c589f4cc7c]\"><img width=\"300\" height=\"124\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/workerdocs-300x124.jpeg\" class=\"img-responsive wp-image-13100\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/workerdocs-200x82.jpeg 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/workerdocs-400x165.jpeg 400w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/workerdocs-600x247.jpeg 600w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/workerdocs-800x330.jpeg 800w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/workerdocs.jpeg 876w\" sizes=\"(max-width: 800px) 100vw, 300px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-34\"><\/div><div class=\"fusion-text fusion-text-35\"><p>Each of these tabs is divided into correct and incorrect documentation. By clicking on the right and wrong icons we can fold\/unfold the list.<\/p>\n<\/div><div class=\"imageframe-liftup fusion-image-frame-bottomshadow image-frame-shadow-15\"><style>.element-bottomshadow.imageframe-15:before, .element-bottomshadow.imageframe-15:after{-webkit-box-shadow: 0 17px 10px rgba(0,0,0,0.4);box-shadow: 0 17px 10px rgba(0,0,0,0.4);}<\/style><span class=\" fusion-imageframe imageframe-bottomshadow imageframe-15 element-bottomshadow\"><a href=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/ok.png\" class=\"fusion-lightbox\" data-rel=\"iLightbox[aa94ecacff0b57813e8]\"><img width=\"253\" height=\"120\" alt=\"boton vista\" src=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/ok.png\" class=\"img-responsive wp-image-13101\" srcset=\"https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/ok-200x95.png 200w, https:\/\/help.tdoc.es\/wp-content\/uploads\/2020\/10\/ok.png 253w\" sizes=\"(max-width: 800px) 100vw, 253px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-36\"><\/div><div class=\"fusion-text fusion-text-37\"><p>The description that comes attached to the delivery type for each item depends on the type of delivery.<\/p>\n<p>For example, on documents where the document is marked with a validity, the expiration date will appear.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":14529,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/help.tdoc.es\/index.php\/wp-json\/wp\/v2\/pages\/19292"}],"collection":[{"href":"https:\/\/help.tdoc.es\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.tdoc.es\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.tdoc.es\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.tdoc.es\/index.php\/wp-json\/wp\/v2\/comments?post=19292"}],"version-history":[{"count":5,"href":"https:\/\/help.tdoc.es\/index.php\/wp-json\/wp\/v2\/pages\/19292\/revisions"}],"predecessor-version":[{"id":19298,"href":"https:\/\/help.tdoc.es\/index.php\/wp-json\/wp\/v2\/pages\/19292\/revisions\/19298"}],"up":[{"embeddable":true,"href":"https:\/\/help.tdoc.es\/index.php\/wp-json\/wp\/v2\/pages\/14529"}],"wp:attachment":[{"href":"https:\/\/help.tdoc.es\/index.php\/wp-json\/wp\/v2\/media?parent=19292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}